Τerms of use

The Helex Group of companies - Athens Stock Exchange (hereafter referred to as "ATHEX Group", or simply "the Group") makes available via its websites "www.athexgroup.gr" and "axia.athexgroup.gr" hereafter collectively referred to as Websites, information regarding its activities and its products. This includes, without being limited to, financial markets that the Helex Group operates, financial instruments traded in these markets, trading sessions and instrument trading prices occurring in these sessions, listed companies, as well as information about the Group's own operations and the regulatory framework of financial markets in general and especially its own markets. In addition the Group through the company "Hellenic Central Securities Depository SA" (hereinafter ATHEXCSD) provides services  to General Meetings of listed companies from a distance in real time through use of electronic means, which is implemented through the online platform AXIA e - Shareholders' Meeting. Also made available are flows of information originating from listed companies, as well as from the Group's own Administration, its Boards and its Committees. Finally, the Group also disseminates special-purpose information targeted to its member companies, its listed companies, the investor community, its shareholders and media/press. All the above are hereafter collectively referred to as "Information".

 

Besides all the above, the Group also makes available information and data services and products, namely real-time or delayed intraday diagrams and historic diagrams of its financial instruments, RSS/Atom feeds containing announcements from the Group, RSS/Atom feeds containing listed companies announcements or any other information, files containing financial instruments closing prices, files to be used for updating its member companies IT systems, etc. All these are hereafter collectively referred to as "Services". 

 

Information made available through the Group's Websites constitutes a superset of the information whose public nature is mandated by the current regulatory framework. The overall set of Information and Services made available through the Websites is defined by the Group, taking into account the requirements of the legal and regulatory framework, and aiming at guaranteeing transparency, public dissemination of information, and smooth market operation. Information and Services available from the Group's Websites are targeted either to the general public, or to specific groups and categories of Website visitors, on the basis of special agreements that the Group establishes with these visitors.

 

The Group reserves the right to modify the Information and Services provided to the public through its Websites as to their nature, their timing parameters, their scope, their correlation with other Information, their response speed, and other characteristics, ensuring that the result, after the modification, remains within the provisions of the current regulatory framework. The Group can proceed in such modifications without prior notice, written or otherwise. For Information or Services provided to the Website users on the basis of special agreements or contracts, the terms and conditions of these agreements or contracts shall apply.

 

 

 

The Group and its personnel tak all necessary measures and make every possible effort to ensure the continuous 24x7 availability and adequate response time of the Group's Websites and the Information and Services provided through these Websites. However, due to the nature of the Internet and the World Wide Web technology, the Group's Websites may at times become unavailable, totally or in part, or respond intermittently, or take an inadequate time to respond. In such cases, the Group and its personnel will make every possible effort to reinstate the correct operation and restore the service of its Websites. Beyond that, the Group cannot be held responsible, legally or otherwise, for the non-availability or the inadequate response time of its Websites.

 

Information and Services are provided on the Group's Websites with the belief that they are complete and correct, and after every possible effort has been made to this end. However, due to the nature of the applications that feed the Websites' applications with data, it is possible in rare cases that incomplete Information is shown, or that Information is shown containing logical or arithmetic errors. Similarly, in rare cases the Websites may present incomplete Information, or Information with logical or arithmetic errors. Similarly, malfunctions related to files containing Information may occur (for instance, missing data files, older versions of files appearing instead of the correct ones, empty data files, etc.). Similarly, Services like the real-time or delayed intraday diagrams, RSS/Atom feeds, files with closing prices, etc. may, in rare cases, contain invalid data, or become totally unresponsive. In such cases, the Group and its personnel will make every possible effort to reinstate the correctness and the completeness of the affected Information or Services, as well as the correct response of these Services. Beyond that, the Group cannot be held responsible, legally or otherwise, for the availability, the correctness and the response of Information and Services on its Websites.

 

Information and Services offered to the public through the Group's Websites are made available for disseminating and informing the public. Visitors of the Websites may use the Information and Services for their personal use, namely for their own information and for keeping their own files, for updating data files and information systems that do not include information retransmission to third parties, for assistance in authoring and editing articles and reports, and in general, for any legal use that does not include the redistribution or retransmission of information to third parties.

 

The Group reserves exclusively the intellectual property rights of ownership, continuous use and exploitation of all the Information presented on its Websites, as set by the regulation governing the protection of intellectual property rights. Permission is hereby given for the reproduction of Information from the Group's Websites for inclusion in Press and Media articles, broadcasts, etc., provided that the respective Website is referenced as the source of the Information. The intellectual property rights for Information that is sourced from third parties may belong to these third parties.

 

The Group's Websites are primarily built for being visited using Internet browsers. The Websites can be accessed from computers (desktop or laptop), as well as from mobile devices (smart phones and tablets).

 

The Websites use extensively technologies such as JavaScript and Cookies, in order to offer to visitors an improved experience. De-activating JavaScript or de-activating or otherwise disabling Cookes on the user's Internet browser may can impair severely the useability of the Websites.

 

It is suggested to use the latest versions of Internet browser software in order to visit the Group's Websites. The last versions of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Opera and Safari browser software are supported. Internet Explorer versions older than 7 are not supported, whereas version 7 is supported, though with limited functionality and a lesser look-and-feel than with other browsers. 

 

The Group offers basic access to its Websites free of charge and without any other obligations on the part of visitors, besides complying to the Terms and Conditions set herein. Access of additional Services offered through the Websites may incur charges, and will be governed on a per-case basis by the special terms or contracts for these Services.

 

The suggested use of the Group's Websites is their access and navigation using the suggested herein Internet browser software. Accessing the websites using automated software (robots) for purposes other than indexing is discouraged, with the exception of data files offered especially for this purpose (for instance, data files containing closing prices).

 

Software performing automated navigation and indexing of the Group's websites must use limited bandwidth, e.g. by pausing between requests or by means of other network-level techniques). They must also offer a correct User-Agent HTTP header that refers to their true identity, as well as obey the instructions on the /robots.txt files. The Group reserves the right at its own judgment to limit the access of Web robots to specific Websites, Web pages or data, to limit the effective bandwidth available to Web robots, or to disable totally their access to some or all of its Websites.

 

Pages of the Group's Websites are not auto-refreshed. Specific Services may provide for automatic refresh of the respective pages or specific subsets of these pages that contain specific Information. Beyond this, excessively frequent and continuous requests for refreshing pages may cause delays or even disruption in the response of the Websites for the specific Internet address from which such such requests originate.

 

RSS/Atom feeds are offered for facilitating the use of specialized automated personal information software (RSS readers). Such automated software must not access RSS/Atom feeds more often than a time interval defined in a special terms and conditions text for RSS/Atom feeds.

 

 

 

The Group's Websites publish Information that may have been authored by the Group's personnel, but also from thrid-party sources. The role of the Websites as governed in part from the regulatory framework (market regulations, etc.) and includes publishing of third-party Information without editing from part of the Group's personnel. Thus, the layout, the content, the available languages (Greek, English), the correctness and the fitness to a particular purpose of such Information orignating from third-party sources is not under the control or the responsibility of the Group, and the Group cannot be held responsible, legally or otherwise, for the layout, the characteristics or the content of such Information originating from third parties.

 

Visitors of the Group's Websites can be referred to or redirected to third-party websites, via specialized links, hyperlinks, banners, etc. The content of such third-party websites is the responsibility of their owners. The Group cannot guarantee the availability of, and does not hold any responsibility on the content, the correctness, the legal status, the completeness, the accuracy, or the up-to-dateness of third-party websites, nor for the quality and the properties of products or services that may be offered from such websites. Linking to third-party websites is done for the ease and facilitation of the Group's Websites visitors, and under no circumstances does it constitute or imply any legal binding, warranty, appraisal or recommendation from the part of the Group as to the quality of the third-party websites' content and services.

 

 

The Group's Websites, in order to provide access to Information or Services on the basis of individual or collective agreements or contracts (hereafter referred to as Subscriber Services), support a login capability (hereafter referred to as Login). The credentials used for Login are the user's email address or username and a password (hereafter collectively referred to as Identity, whereas the password part of the Identity is hereafter referred to as Password). An Identity can be granted to a user exclusively by the Group, on the basis of an agreement. A user's Identity is connected to that user's Subscriber Services.

 

A user's Identity constitutes a personal datum of this user, and identifies that user uniquely. For the purposes of accessing the Group's website, use of a user's Identity is equivalent to this user's signature. Identities are only granted to human users. In the case of non-human users, such as bodies, companies, etc., these bodies must delegate human users who will be granted an Identity for the Group's Websites on these bodies' behalf.

 

Login to the Group's Websites is only allowed if the user has obtained an Identity via legal means and following the procedures that the Group has defined to that purpose. The user is responsible for the actions that are performed on the Group's Websites after performing a Login with the user's Identity..

 

It is a user's responsibility to keep the Passwords obtaining as part of that user's Identity confidential. The user must keep such Passwords secret, not disclose them to any third party and make sure that they will not leak to third parties. In case that a Password is leaked to a third party for any reason, the user is responsible to change that password, either by contacting the Group, or via automated procedures offered through the Website. In case Passwords are leaked because of actions or omissions of the Group's personnel, the Group's responsibility is limited to notifying the affected users over email.

 

In order to ensure the strength of the Passwords and to avoid their disclosure to third parties attempting brute-force attacks, the Group may enforce Password policies. Namely, the following policies may be enforced: (a) enforcement of strong passwords using technical means (password strength checkers), (b) expiration of Passwords after a given time interval from their creation or last modification, (c) prohibition of use the same Password when a Password must be changed and (d) locking of a user account after a limited number of failed Login attempts. 

 

Users with expired Passwords shall have the capability of accessing the Websites in order to change their Password using the expired Password for a limited number of attempts. Users with locked accounts must address the appropriate support teams of the Group in order to have their accounts unlocked. Users who have forgotten or lost their Password may be able to make use of appropriate password resminder or password reset mechanisms, wherever these mechanisms are available on the Group's Websites, otherwise they shall have to contact the appropriate support teams of the Group in order to be issued a new Password.

 

The Group, acting as the administrator of the "HERMES" system ("Hellenic Exchanges Remote MEssaging Services") and that system's Website, does not hold any responsibility, contractual or otherwise, other than for deceit or severe negligence.

 

The Group takes every possible measure for the appropriate maintenance and operation of its information systems, including the Webpage of HERMES, and takes every possible action for restoring services and fixing problems on an as-soon-as-possible basis.

 

The Group is the sole responsible for the maintenance, the upgrade and the updating of the HERMES system and its Webpage.

 

23.  AXIA e-Shareholders’Meeting Service

1. The Group through the company "Hellenic Central Securities Depository SA" (hereinafter ATHEXCSD) has developed the Service " AXIA e - Shareholders ' Meeting Service " for the provision of services to General Meetings of listed companies from a distance in real time through use of electronic means, which is implemented through the online platform AXIA e - Shareholders ' Meeting (hereinafter the Platform).
2. The service is provided to shareholders of companies listed on the Athens Stock Exchange, shareholder representatives, as well as the representatives of shareholders or otherwise exercising the right to vote by representing legal entities (hereinafter the User).
3. The Platform also provides the User with access to general information about his portfolio, such as, indicatively, information about general meetings of listed companies, announcements and corporate transactions of companies in his portfolio, and announcements and press releases of the Group.
4. Access and use of the Platform is at the initiative and exclusive responsibility of the User. The User alone has the right to access the Platform.
5. Access by the User to the Platform is ensured through the use by the User of two unique and individual passwords (hereinafter "Access Codes"): a) the Username, which consists of the e-mail address of the Shareholder and which shall constitute the identification of the User in the Platform and b) the Password, which is filled in by the User at his/her initial visit to the Platform which, combined with the Username, allows the User to access the Platform.
6. The User acknowledges every act or omission executed via the Access Codes, as strong, valid and binding for him/her and he/she assumes every responsibility arising therefrom.
7. ATHEXCSD is entitled to interrupt completely or partially, temporarily or permanently, access to the Platform ("Block Access") at any time, at its discretion, and in any case, in the event of a repeated incorrect Password entry, informing the User accordingly. In such cases, the User needs to be reactivated in the Platform following a specific request by the User to ATHEXCSD.
8. ATHEXCSD reserves the right to interrupt at any time access to the Platform for specified and specific reasons and when, in its judgement it is deemed necessary, such as for instance, for security reasons or in order to maintain or to upgrade the platform or other reasons. In any case, ATHEXCSD reserves the right to temporarily or permanently interrupt, part or all of the Platform for any reason, by notifying the User.
9. ATHEXCSD and/or third parties acting on its behalf bear no liability for any error in the Platform, or any possible failure or delay in connecting with or accessing the Platform, due to any reason and for any damage suffered by the User by using the Platform in any way.
10. ATHEXCSD will take all measures, technical and organizational, and will make every effort to ensure to the greatest extent possible the continuous and uninterrupted operation of the Platform, so that the services available through it are available continuously without interruption and respond in acceptable times and without delay to the User.
11. However, due to the nature of the Internet and web applications, it cannot guarantee the full completeness, correctness or continuity of their operation and they may not be available in part or all of the Internet, or may be respond with interruptions, or, finally, respond in times longer than usual. In cases such as the above, ATHEXCSD will make every effort to restore their operation, but other than that, ATHEXCSD may not be held responsible or legally liable for their availability or response time.
12. The combined use of Username and Password and every declaration or communication by the User via the Platform constitutes a statement of will by the User which binds him and produces legal consequences.
13. ATHEXCSD is entitled to unilaterally modify the terms of the User’s access to the Platform and to notify the User for the respective change, either by electronic mail (e-mail) or via a relevant notification on the Platform. Following the announcement of the amendment, any use of the Platform shall be deemed to constitute acceptance of that amendment.
14. The User is entirely responsible for her personal equipment and all necessary technical means, which will allow him/her to access the Platform and must take all measures to protect the integrity and security of hs/her information systems, materials and software and ensure that his/her personal equipment has the latest, updated versions of programs, operating systems and antivirus programs that are compatible with the Platform as well as related data protection programs and computers and that in no case non-recognized programs or programs without the legal installation license are stored in his/her computer.
15. Any failure of the User's systems or leakage of connection or use data due to malicious software infiltration into the User's operating system, does not relieve the latter of her obligations under these terms, does not constitute force majeure or an exceptional condition, nor does it imply any responsibility of ATHEXCSD for the damage that the User may suffer.
16. The User: a) is obliged for the safety of the Platform to frequently change the Password with another of his/her choice, b) is obliged to keep the Access Codes confidential and to inform ATHEXCSD immediately should the Access Codes leak out involuntarily or voluntarily, in order for his/her access to the Platform to be deactivated; and c) accepts that access to the Platform by any third party other than the User constitutes proof that there has been a leak of the Access Codes.
17. The User is obliged to access and use the Platform in accordance with the instructions of ATHEXCSD for lawful purposes, to the extent that it is necessary exclusively for accessing to it and the use of the Platform. The User is obliged to abstain from any act which aims at intercepting the Access Codes belonging to other users of the Platform, the [over]loading of the Platform and its failure, as well as from any other illegal, anti-contractual and unfair action through the use of the ATHEXCSD infrastructure (network, web-page etc.). The User is liable for any damage caused to ATHEXCSD or to third parties as a result of any act or omission of performed by any agents or delegates or by any person who uses the Access Codes, with or without his consent, which (acts or omissions) are in conflict with the law, fair practice and public order.
18. The User acknowledges and accepts that any statement or announcement addressed to ATHEXCSD via the Platform, such as e-mail or internet, in accordance with the terms of the present document, is valid, binding and in force, as received by the User.
19. Any content in an ATHEXCSD electronic or magnetic file that is kept electronically by ATHEXCSD in its data center, containing a statement or announcement that is considered, as per above, as coming from the User, is assimilated, as a means of evidence, with a private document, issued by the User, and shall enjoy full probative value regarding the statements or announcements of the User via electronic means, such as e-mail or the Internet. The User also consents that ATHEXCSD may henceforth record and file all data related to the above communication traffic and position information.
20. The User accepts that access to the Platform with its Access Codes and identification by any third party other than the User is evidence that there was a leak on his part. ATHEXCSD sends to the User messages (to activate access) to said e-mail or mobile phone and ATHEXCSD shall not be held liable in case that said messages are received by a third person who has access to the e-mail or mobile telephone of the of the User. In general, as regards the electronic communication between the User and the ATHEXCSD via electronic means, e-mail or the Internet or mobile phone (sms), the User is liable for damages that may occur due to error or misunderstandings or misperception, or in case a third person, impersonating the User, communicates with ATHEXCSD.
21. The content of the Platform, such as brands, trademarks, badges, texts, photographs, graphics, etc. are protected by national and international provisions on intellectual and industrial property. Their appearance on the Platform shall in no way be construed as a transfer or assignment of a license or a right to commercially use or, in general, as creating any kind of right in favor of the User upon the aforementioned rights of intellectual and industrial property in general.
22. Any copy, modification, republication, reproduction, imitation or falsification or in any other way exploitation of data or Information provided via the Platform, in any form and in any manner, and, in general, any violation thereof by the User, shall constitute an illegal, unfair and criminally punishable act and is strictly forbidden, and carries the relevant penalties provided by applicable law.
23. For the rest of the AXIA e - Shareholders' Meeting Service and the Platform, all Terms and Conditions for the use of the websites of the ATHEX Group apply mutatis mutandis, unless they come in conflict generally or in particular, in which case the terms of the present chapter strictly apply.

 

 

The Group does not collect or process personal data of anonymous visitors of its Websites.

 

The user maintains files with personal information, according to the Law for the users who posses an Identity on its Websites.

 

The Group uses the personal data of users with an Identity in order to (a) get into contact with these users, when these users request such contact; (b) notify them, in case of a problem with the security of their Password; (c) categorize them into groups who have access to specific subsets of Information or Services, as set by agreements or contracts between these users or their employers and the Group.

 

Personal data of users with an Identity on the Group's Websites are not used to cross-check any other activity of these users within the Group, including but not limited to these users' trading or investor activities.

 

Personal data of users recorded or maintained on the Group's information systems on the basis of these users' Identity are kept confidential and are not disclosed to any third parties.

 

The Identity data of users are considered confidential. Every communication between the user's browser and the Group's Websites that contains or is based on Passwords is encrypted using the SSLv3/TLSv1.1/TLSv1.2 protocols. 

 

Digital certificates used by the Group's Websites are issued by the PKI Certification Authority that the Group operates according to the law (PKI-CA; see further http://www.helex.gr/el/web/guest/digital-certificates). If the user's browser does not have the root certificate of this PKI-CA pre-installed, the user may have to install them according to the "Instructions for Installing Digital Certificates on Web Browsers (available only in Greek). The installation procedure differs among browsers and operating systems, and is covered in the aforementioned instructions document for several types of browsers. The Group cannot be held responsible for the limitations of capabilities occurring from the inability of some devices, browsers, or operating systems, to install the above certificate.

 

 

 

Failing in any way to abide to the terms and conditions contained herein constitutes an abuse and may be subject to legal prosecution. Among others, it is not permitted to: 

The following, non-exhaustive list of activities are illegal and are subject to legal prosecution, regardless of whether they accomplish their actual illegal purpose:

The Group shall proceed at its sole judgment to all suitable legal actions for locating and legally prosecuting individuals or groups involved in activities such as the ones listed above, and for the restoration of any damage incurred as a result of these activities.

 

The interaction of users with the Group's Websites and the systems and networks hosting these Websites is logged in special-purpose log files. These files are retained for a time interval as provided for by the law, in order to identify, to prevent and to avoid malevolent actions against the Web sites and the Group's infrastructures, and to take all legal actions against such actions. These log files do not constitute personal data of users and are not correlated with the Identity of the users on the Websites, except after requests for investigation of possibly illegal or abusive actions.

 

 

 

The Group reserves the right to modify without prior notice, written or otherwise, the present Terms and Conditions, in order to improve them, supplement them or bring them in line with changes in the provided Information and Services, the operational details and the overall technology advances.

 

 

 

The present Terms and Conditions document shall be posted on a visible location of the Group's Website www.helex.gr. This location shall be reachable from all pages of this Website. Anonymous visitors of Websites are considered to have adequate ability to access this document, and as a consequence, they accept it. Users who do not accept this Terms and Conditions document must cease immediately to use the group Websites and address the Group in writing for further information.

 

Users who obtain an Identity on the Group's Websites accept explicitly the present Terms and Conditions document during their first Login, and at each subsequent Login whenever this Terms and Conditions document is updated or modified.